Privacy policy

This Privacy Policy is effective to all information collected by CosmoGoods OÜ from which an individual can be identified (Personal Information/Personal Data).

To provide services and, as detailed below, we may collect personal information about the user.

We have developed this Privacy Policy so that you will understand how we collect, use, disclose, transfer, and store your information from this Site. We will not use or share your information with anyone except as described in this Privacy Policy. Please read the following carefully.

This Policy does not apply to our Customers’ websites, which may have their own terms and privacy policies. Our Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, including those relating to the collection of personal information in connection with the use of our Services by End Users with whom our Customers interact.

By using this Site, you agree to this Privacy Policy. If you do not agree, do not use this Site.

“Personal Information” refers to any data that can directly or indirectly identify you, such as your name, surname, date of birth, email address, gender, profession, or demographic details.

You may choose not to provide certain information, but this may prevent us from delivering some services or responding to your requests.

We collect personal data in situations including (but not limited to):

• placing an order via the Site;
• contacting our support team;
• participating in promotions, surveys, or competitions;
• reporting issues or submitting feedback.

CosmoGoods OÜ provides web push notification services that allow our business clients to communicate with users of their websites.

No personal data from end users is collected or processed without their explicit prior consent. Users must actively opt in to receive notifications in their browser settings.

We do not sell, rent, or share end-user data, nor do we use such data for any independent marketing purposes.

CosmoGoods OÜ processes personal information only for legitimate and clearly defined purposes consistent with the reason it was collected. We may use your Personal Data to:

• optimize the presentation of Site content and improve usability;
• provide products, information, or services that you request or that we reasonably believe may interest you;
• fulfil contractual obligations arising from any agreement between you and us;
• keep you informed about updates, product releases, or events relevant to our activities.

We do not sell or lease personal information to any third party. Your data may be securely stored on servers or databases operated by trusted hosting or IT providers acting under contractual data-processing agreements.

We employ appropriate technical, administrative, and organizational safeguards to protect your data from loss, misuse, unauthorized access, alteration, or destruction.

These include encryption technologies, restricted data access, and regular system audits.

While we take reasonable precautions, no internet-based system can guarantee absolute security. Transmission of data over the internet is done at your own risk. If you suspect that your data has been compromised, please contact us immediately at operation@cosmogoods.org

We are committed to protecting children’s privacy. CosmoGoods OÜ does not knowingly collect data from individuals under 16 years of age. If we become aware that personal data has been provided by a minor, such information will be deleted without delay.

Parents or guardians who believe their child may have submitted data through our Site should contact operation@cosmogoods.org to request removal.

In addition to personal information, we may collect certain non-identifiable or aggregated data to help us improve our services. Such information may include:

• IP address, browser type, and operating system;
• time and frequency of visits;
• Site navigation patterns and interaction metrics.

This type of data is analyzed to understand general user behavior and enhance our website’s performance. It does not reveal your identity.

Cookies and Tracking Technologies

We use cookies and similar technologies to customize your browsing experience, store preferences, and measure site performance. Cookies enable us to:

• display content effectively on your device;
• speed up navigation and page loading;
• remember your preferences between sessions;
• estimate visitor statistics and usage patterns.

You can disable cookies in your browser settings. However, some sections of the Site may not function properly if cookies are blocked.

CosmoGoods OÜ does not trade, sell, or lease your personal information to external parties.

We may disclose your information only when such disclosure is:

a) required to comply with legal obligations, court orders, or law enforcement requests;

b) necessary to protect our rights, property, or the safety of our users and employees; or

c) essential to ensure proper functioning of services via partners assisting us in operations (e.g., IT support, hosting, or logistics).

Such third parties act as data processors and are contractually bound to maintain confidentiality and security.

Your contact details, including email, may also be used to communicate relevant service updates, policy changes, or information about new products and promotions. You may opt out of these communications at any time.

Under the General Data Protection Regulation (EU) 2016/679 (GDPR), you have a set of rights regarding your personal data. CosmoGoods OÜ fully respects and enables the exercise of these rights as described below:

• access the personal data we hold about you;
• rectify inaccurate or outdated information;
• request deletion of your personal data, subject to legal obligations;
• withdraw consent for processing where applicable.

To exercise these rights or ask questions about data handling, please contact: operation@cosmogoods.org

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. Any data that becomes irrelevant or outdated will be securely erased.

CosmoGoods OÜ ensures that all data processing activities are fully compliant with the General Data Protection Regulation (GDPR) and other applicable EU legislation.